Customer Service Specialist I Interview Questions

(Posted anonymously by job candidates)

6 Companies: 13 of 6

Office Depot Interviews

19 Customer Service Specialist I Interview Questions and Reviews

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Marsh Interviews

1 Customer Service Specialist I Interview Question and Review

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Bank of America Interviews

1 Customer Service Specialist I Interview Question and Review

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19 Interview Questions: 110 of 19 Sort by  

Jun 9, 2014

Interview Question for Anonymous at Unum Group:

“Asked to do a "mock call" to demonstrate customer service skills with 2 interviewing managers. Not easy but fun. Rocked it!”


Feb 4, 2014

Interview Question for Customer Service Specialist I at Office Depot:

“Give me a time when you gave poor customer service, and how did you resolve it?”


Dec 5, 2013

Interview Question for Customer Service Specialist I at Office Depot:

“Am I willing to fulfill their expectations?”


Oct 28, 2013

Interview Question for Anonymous at Marsh:

“How would you deal with a negative performance review?”


Sep 9, 2013

Interview Question for Customer Service Specialist I at Office Depot:

“A lot of the questions on when to approach the customer or what to say to them when selling can seem like they have multiple answers.”


Aug 26, 2013

Interview Question for Customer Service Specialist I at Office Depot:

“I never encountered anything too difficult.”


Feb 24, 2013

Interview Question for Customer Service Specialist I at Office Depot:

“There wasn't any.”


Nov 18, 2012

Interview Question for Customer Service Specialist I at Office Depot:

“Tell me about yourself.”


Nov 18, 2012

Interview Question for Customer Service Specialist I at Office Depot:

“There were not any difficult interview questions for me. I'm sure it varies by location. But it was just a minimum wage job so I think they were mainly just observing that the person is going to be…”


Nov 6, 2012

Interview Question for Customer Service Specialist I at Office Depot:

“none that i can think of”