Customer Service Staff Interview Questions

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“Do you know what makes Publix different from other stores?”

“Why do you choose Publix to work?”

“The interview questions are not generally "tell me a time when..." questions. They are mostly just conversations that ask about your interests and positions you may be interested/qualified.”

“Explain what is good customer service?”

“I was only asked to elaborate the experiences I had on my resume, in both interviews. THen I spoke very casually with the manager for about 30 mins.”

“All of the questions I was given were fairly simple and straight forward.”

“not at all difficult or unexpected questions.”

“What do you know about Publix?”

“Where do I see myself going with the company?”

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