Customer Solutions Interview Questions

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“A customer has a website containing information about hotels, their rates, special deals etc. how would you extract info from the website without any programming involved like writing SQL queries...”

“Give an example of a time that you learned something on the job and had to make a quick decision.”

“What type of management style do you like?”

“Why do you want to work at PayPal?”

“Tell me about a time when you went above and beyond the call of duty to solve a problem or improve your work environment.”

“Give an example of a situation that you did not handle the way you wanted to.”

“They asked what I thought about the Sears motto at the time.”

“Name a time when you made a major impact on how you go about your daily work and how that change made a difference.”

“"Tell me about a time that you had to deal with a customer that had previously had a bad experience with your company."”

“Name a time when you had to deal with an irate customer, and what did to make the customer happy.”

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