Customer Specialist Interview Questions

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“Sell me this pen.....”

“There was nothing difficult about this interview.”

“How would you sell this jacket? (could be another piece of equipment, but usually a jacket because most people can relate to needing a jacket)”

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“How am I an ideal candidate?”

“Not a single question asked.”

“Tells us a past experience where you had a difficult client/situation and what did you do to make it better? If you have a job related problem, would you call manager or try to fix yourself? What...”

“What do you know about the department (the Customer Service department)?”

“Tell me about a time you presented an idea.”

“What exactly does the insurance you offer cover? I have been to two doctors appointments since receiving my insurance and both times received a bill for what the insurance company refused to cover...”

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