Customer Support Agent Interview Questions

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“There were no difficult questions”

“Hypothetical customer service scenario with a written customer service response-everyone in group had a random question- appeared about 6 different scenarios”

“The most difficult thing about this position is the lack of proper training and communication. There is a lot to be desired from the training department. With all of the re-organizations within the...”

“I can not comment or respond on the interview or questions due to me leaving as soon as I saw the pay rate.”

“Tell me about a time in your life where there was a large goal, and what you did to accomplish it.”

“Trying to think of specific cases i'd had in the past was difficult because i'd been taking support calls for years and they all are kind of blurred together.”

“While you may be granted an interview because of your overall aviation experience, you must be ready to answer questions specifically about the aviation maintenance industry. The company is a...”

18 of 8 Interview Questions