Customer Support Interview Questions

(Posted anonymously by job candidates)

280 Companies: 13 of 280

OSIsoft Interviews

33 Customer Support Interview Questions and Reviews

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Bloomberg L.P. Interviews

16 Customer Support Interview Questions and Reviews

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Blackbaud Interviews

15 Customer Support Interview Questions and Reviews

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385 Interview Questions: 110 of 385 Sort by  

Aug 18, 2014

Interview Question for Customer Support Representative at Wargaming America:

“The most unexpected question was what makes you better than other candidates for this position?”


Aug 5, 2014

Interview Question for Customer Support Engineer at ASML:

“Give an example of how you troubleshooted a problem.”


Aug 4, 2014

Interview Question for Customer Service Representative/Technical Support at Asurion:

“give an example of a situation at your last job where you had to deal with an upset cm? what did you do to calm them?”


Jul 30, 2014

Interview Question for Customer Support Specialist at AT&T:

“How do you interpret policies and procedures?”


Jul 28, 2014

Interview Question for Customer Support Technician at Alere:

“There weren't any difficult questions - the job seemed to be a good fit technically and socially. It turned out that the position payed far below my current position, so the interviewer and I agreed…”


Jul 28, 2014

Interview Question for Multilingual Customer Support Agent at Hotel Tonight:

“No difficult or unexpected questions.”


Jul 24, 2014

Interview Question for Customer Service Representative Email/Chat Support at Bank of America:

“How did you handle an irate customer?”


Jul 23, 2014

Interview Question for Customer Support Engineer at OSIsoft:

“If you run into a problem and your computer crashed, how would you report your problem to Microsoft Support Desk?”


Jul 21, 2014

Interview Question for Fiber Customer Support Analyst at Verizon:

“Describe a time you had to provide negative information to a customer and how did you present it.”


Jul 21, 2014

Interview Question for Customer Support at Base CRM:

“He asked me how to make a peanut butter and jelly sandwich. Not a difficult question, but definitely one that I wasn't expecting.”