Customer Support Representative Interview Questions

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“You’re in a room with three light switches, each of which controls one of three light bulbs in the next room. Your task is to determine which switch controls which bulb. All lights are initially off…”

“No surprisingly difficult interview questions were asked. However, the most unexpected question was 'how do you remove applications from your computer? what steps do you use?'. It seemed like such a…”

“Tell me a feature about a phone that you think would be fun?”

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“What do you think about Verizon Credo?”

“interview was very simple and straightforward, why do you feel you are qualified for this position and what experience do you have?”

“Imagine that you come into work one day and you plough through all the support cases that were submitted overnight by lunchtime.

Describe to us what you would do to keep yourself busy for the rest…”

“What do you bring to Harbor?”

“"Describe how M&Ms are made"”

“Teach me how to do something. Be detailed but as quickly as possible.”

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