Customer Support Tech Interview Questions

(Posted anonymously by job candidates)

14 Companies: 13 of 14

DISH Interviews

4 Customer Support Tech Interview Questions and Reviews

See the latest DISH Jobs

Alorica Interviews

3 Customer Support Tech Interview Questions and Reviews

See the latest Alorica Jobs

Xerox Interviews

2 Customer Support Tech Interview Questions and Reviews

See the latest Xerox Jobs

17 Interview Questions: 110 of 17 Sort by  

Jun 14, 2014

Interview Question for Customer Service Tech Support at Alorica:

“There wasn't any difficult or unexpected questions.”


Mar 26, 2014

Interview Question for Anonymous at Cigna:

“I did not find any of the questions to be unexpected, they do ask technical questions just to see your skill level and ability to troubleshoot. I thought it was interesting because they had a…”


Mar 16, 2014

Interview Question for Anonymous at Telesphere:

“The technical questions were not difficult, most are listed below;
Explain DNS
Define VLAN
Define STP
Find the broadcast IP of a given IP Address”


Feb 2, 2014

Interview Question for Anonymous at Stream Global Services:

“Hypothetical customer service scenario with a written customer service response-everyone in group had a random question- appeared about 6 different scenarios”


Nov 21, 2013

Interview Question for Anonymous at Xerox:

“I have to say the assessment. The tech support questions were difficult and I came unprepared and with no general idea of how or were to study.”


Nov 21, 2013

Interview Question for Customer Service Tech Support at Alorica:

“Describe, step by step, how you arrived at our offices today.”


May 21, 2013

Interview Question for Anonymous at Time Warner Cable:

“"Tell me of a time when you had to go outside your normal duties to take care of a customer or problem"”


Jan 6, 2013

Interview Question for Customer Service Representative III/Tech Support at DISH:

“Not sure what was difficult.”


Oct 28, 2012

Interview Question for Anonymous at VIZIO:

1 of 1 found helpful

“"Where do you see yourself in two years??”


Sep 15, 2012

Interview Question for Anonymous at Xerox:

0 of 1 found helpful

“None. Pass the test and be friendly to the interviewer then you are hired!”