Customers Service Representative Interview Questions

(Posted anonymously by job candidates)

1,416 Companies: 13 of 1,416

Verizon Wireless Interviews

129 Customers Service Representative Interview Questions and Reviews

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GEICO Interviews

87 Customers Service Representative Interview Questions and Reviews

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Convergys Interviews

85 Customers Service Representative Interview Questions and Reviews

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3,284 Interview Questions: 110 of 3,284 Sort by  

Jul 10, 2014

Interview Question for Customer Service Representative at 1&1 Internet:

“None - There isn't really anything that difficult for 1st Level Agents.”

Jul 9, 2014

Interview Question for Customer Service Representative at MetLife:

“They wanted to know if I was willing to work nights. The recruiter had indicated that I'd only work nights maybe 2-3 nights a week, but that was incorrect, so I wasn't expecting this question.”

Jul 9, 2014

Interview Question for Customer Service Representative at Highmark:

“Give an example of a time when you had to use multiple programs to find an answer”

Jul 8, 2014

Interview Question for Customer Service Representative at Verizon Wireless:

“I didn't find anything difficult about the process. The wait is just long.”

Jul 8, 2014

Interview Question for Customer Service Representative at Starboard Cruise Services:

“If you have a customer with a broken watch and you know theirs no way to help him. What will you advise the customer?”

Jul 8, 2014

Interview Question for Customer Service Representative at Kimco Staffing:

“Tell me about your self, Why do you think you can do this job, typing test in person”

Jul 8, 2014

Interview Question for Customer Service Representative at ID Tech:

“Lots of personal questions asked, didn't mind answering, but many people would have issues with this.”

Jul 8, 2014

Interview Question for Customer Service Representative - Call Center at Verizon Wireless:

“There were not any hard questions.”

Jul 8, 2014

Interview Question for Customer Service Representative at MAXIMUS:

“there is no difficult questions asked. its to the point and rolled around the computer testing and the mock call scenario.”

Jul 8, 2014

Interview Question for Customer Service Representative/Cashier at Speedway LLC:

“"What do you do when you have an issue with a coworker?"”

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