View All num of num See all Photos Lowe's This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.lowes.com Employer Engaged Overview Reviews Salaries Interviews Jobs Photos Benefits 5.0k Reviews 6.6k Salaries 1.4k Interviews 6.9k Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Department Manager Interview Houston, TX Lowe's describe a moment when a customer got you upset? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 2 Answers ▲ 1 ▼ Oh never Interview Candidate on Mar 17, 2010 ▲ 4 ▼ They are not dumb they do know that you have been upset. What they are looking for is how you handled it. You can simply say you stayed professional and continued to offer great customer service. You answered all there questions and offered additional services like delivery, credit, installation and special orders. Anonymous on Aug 26, 2011 Add Answers or Comments To comment on this, Sign In or Sign Up.