View All num of num See all Photos Michaels Stores This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.michaels.com Profile Unclaimed Overview Reviews Salaries Interviews Jobs Photos Benefits 1.2k Reviews 998 Salaries 321 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Floral Designer Interview Phila, PA Michaels Stores describe your worst experience with a customer and how did you resolve the situation? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ The worst experience (s) with a customer (s) is having to deal with really rude people who think that you are ignorant in your craft. I just smile sweetly and use my professional voice and agree with whatever they have to say. You know the saying the customer is always right even when they are wrong. Lori Rogers on Aug 26, 2013 Add Answers or Comments To comment on this, Sign In or Sign Up.