Employment Program Representative Interview Questions

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“[Explain all your employment gaps, as they will check all time since you graduated from college or equivalent.]”

“How would you handle an irate, very diffucult caller/applicant?”

“How would you assist someone with their job search?”

“What research I did for the position. I didn't want to mentioned I got the information at Glassdoor, I didn't know if they would frown upon that.”

“I found the unexpected telephone call to be difficult for me because I was not prepared for it. I was nervous to be tested on my telephone conversation skills.”

“Describe a situation from your previous employer were you had to deal with a difficult customer.”

“What would you do if you had a customer that spoke a language you didn't understand”

“This position requires talking on the phone and dealing with difficult people. What qualities or experience do you bring that would make you successful in this type of environment.”

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