Financial Care Representative Interview Questions

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“Tell me about a time when your attention to detail helped resolve a difficult situation.”

“Tell me about a time that your supervisor asked you to improve on something?”

“The most difficult question I had to answer was a behavioral question, something to the effect of; Tell us about a time you had to deal with a sudden, significant change in your life.”

“Tell me about a time you did not agree with a supervisor on a decision or when a policy change. How did you go about it?”

“Most were straight forward, no tricky questions”

“Explain a time you had a difficult customer and how you handled it.”

“How would do you feel about asking a customer for a full amount due after they have stated that they cannot afford to pay.”

“Interview was not stressful at all, but be sure you are prepared to answer alot of job related questions.”

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