Financial Care Representative Interview Questions

(Posted anonymously by job candidates)

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T-Mobile Interviews

11 Financial Care Representative Interview Questions and Reviews

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Apr 8, 2014

Interview Question for Financial Care Representative at T-Mobile:

“Tell me about a time that your supervisor asked you to improve on something?”

Mar 1, 2014

Interview Question for Financial Care Representative at T-Mobile:

“everything was normal”

Nov 11, 2013

Interview Question for Financial Care Representative at T-Mobile:

“Explain a time you had a difficult customer and how you handled it.”

Oct 9, 2013

Interview Question for Customer Service Representative I, Financial Care Representative at T-Mobile:

“Tell me about a time you did not agree with a supervisor on a decision or when a policy change. How did you go about it?”

Sep 4, 2013

Interview Question for Financial Care Representative at T-Mobile:

“How would do you feel about asking a customer for a full amount due after they have stated that they cannot afford to pay.”

Aug 8, 2013

Interview Question for Financial Care Representative at T-Mobile:

“Tell me about a time when your attention to detail helped resolve a difficult situation.”

Jun 14, 2013

Interview Question for Customer Service Representative I, Financial Care at T-Mobile:

“Questions were pretty easy”

Mar 14, 2013

Interview Question for Financial Care Representative at T-Mobile:

“Interview was not stressful at all, but be sure you are prepared to answer alot of job related questions.”

Oct 12, 2012

Interview Question for Financial Care Representative at T-Mobile:

“Most were straight forward, no tricky questions”

Sep 11, 2012

Interview Question for Financial Care Representative at T-Mobile:

“The most difficult question I had to answer was a behavioral question, something to the effect of; Tell us about a time you had to deal with a sudden, significant change in your life.”

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