Flooring Sales Specialist Interview Questions

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“Since you rated yourself high in product knowledge in the ____ department, pick a product from that department and pretend that you're selling it to us.”

“How do you define customer service”

“Tell me about a time where you had to make an important decision on limited or conflicting information? What was the situation? What was the outcome? What was the impact of your decision?”

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“Rate your product knowledge in these departments on a scale of one to ten. (Followed by a list of the Lowe's departments which typically have a Sales Specialist.)”

“How do you use your time when there is low traffic in the store?”

“Suppose a customer is interested in a project, but they don't want to purchase because they say they can't afford it. How do you close the sale?”

“Why cant you work evey weekend>”

“I was asked about my personal life, which I know is illegal.”

“none they were all easy and related to prior work experience”

“A customer comes to you and needs advice on building a _____. How would you advise.”

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