Front Desk Agent Interview Questions

(Posted anonymously by job candidates)

66 Companies: 13 of 66

Marriott Interviews

18 Front Desk Agent Interview Questions and Reviews

See the latest Marriott Jobs

Holiday Inn Express Interviews

10 Front Desk Agent Interview Questions and Reviews

See the latest Holiday Inn Express Jobs

Hampton Inn Interviews

6 Front Desk Agent Interview Questions and Reviews

See the latest Hampton Inn Jobs

96 Interview Questions: 110 of 96 Sort by  

Apr 8, 2014

Interview Question for Front Desk Agent at Sheraton:

“Nothing too hard, just the normal: Explain when you had an upset customer and how you resolved it?”

Apr 4, 2014

Interview Question for Front Desk Agent at Hyatt Regency:

“idk, I always hate the standard why should we pick you questions. FO manager's questions were pointed and situational. Directors questions were vague and abstract. GM was just gauging my motivation…”

Mar 27, 2014

Interview Question for Front Desk Agent at Hilton Worldwide:

“Basic situation question. They are looking how you will handle situation and dealing with guest.”

We want your feedback – Is this interview information helpful to you?  Yes | No

Mar 27, 2014

Interview Question for Front Desk Agent at Hilton Worldwide:

“Why do you want this position? Tell me about a time when you tried something and failed? What did you learn? How would you do things differently next time?A guest approaches you, and apparently in…”

Mar 16, 2014

Interview Question for Front Desk Agent at Marriott:

“basic questions”

Mar 13, 2014

Interview Question for Front Desk Agent at Marriott:

“All questions were predictable about past employment challenges (basic STAR method)”

Mar 10, 2014

Interview Question for Front Desk Agent at Marriott:

“What are your weaknesses? *this was worded a bit differently but same idea”

Mar 10, 2014

Interview Question for Front Desk Agent at Extended Stay Hotels:

“If a pre-booked guest wanted a nonsmoking room but the only availability was smoking, how would you handle the situation?”

Mar 8, 2014

Interview Question for Front Desk Agent at Kimpton Hotels & Restaurants:

“How have you gone above and beyond for a guest/customer in your past jobs?”

Mar 8, 2014

Interview Question for Front Desk Agent at Kimpton Hotels & Restaurants:

“How am I creative in my professional and personal life?”

Glassdoor is your free inside look at Front Desk Agent interview questions and reviews. All 96 interview questions posted anonymously by employees and interview candidates.