Front Desk Agent Interview Questions

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“have you had any experience in the hotel/hospitality industry?”

“What makes you want to work in a hotel?”

“Are you flexible?”

“Without having any hotel experience, why would you choose a Crowne Plaza hotel as opposed to a Mariott?”

“Tell Me About a time when you had to complet multiple projescts at one time to meet the same deadline.”

“"Tell me about yourself"”

“would i work 6 or 7 days a week if neccessary?”

“Problem was I was asked to work in the Water Park as a attendant until there was an opening at the front Desk, The recent ad in the newspaper was for Front Desk. I accepted the job and never got to…”

“There were actually no difficult nor unexpected questions. For an unsuspecting applicant, "What does good guest service mean to you?" might be a bit unfamiliar.”

“How can you deal with a guest who un happy with the room?”

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