Front Desk Agent Interview Questions

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“There were actually no difficult nor unexpected questions. For an unsuspecting applicant, "What does good guest service mean to you?" might be a bit unfamiliar.”

“How can you deal with a guest who un happy with the room?”

“Why do you want to work here?
What are your long term goals?
Describe yourself.
What do you like to do for extracurricular activities?
Do you have any questions for me?”

“There really weren't any difficult questions. I went in prepared and had questions ready myself.”

“How am I creative in my professional and personal life?”

“Nothing too hard, just the normal: Explain when you had an upset customer and how you resolved it?”

“How have you gone above and beyond for a guest/customer in your past jobs?”

“Overall information about my previous experience.”

“Why should they chose you rather than the other candidates?”

“Behavioral questions. EX: Tell me about a time you handled adversity?”

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