Full Time Customer Service Representative Interview Questions

(Posted anonymously by job candidates)

1,283 Companies: 13 of 1,283

Verizon Wireless Interviews

111 Full Time Customer Service Representative Interview Questions and Reviews

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GEICO Interviews

80 Full Time Customer Service Representative Interview Questions and Reviews

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Convergys Interviews

76 Full Time Customer Service Representative Interview Questions and Reviews

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2,945 Interview Questions: 110 of 2,945 Sort by  

Apr 11, 2014

Interview Question for Web Chat Customer Service Representative at Afni:

“How would you respond to an upset customer?”

Apr 11, 2014

Interview Question for Customer Service Representative at General Dynamics Information Technology:

“Can't remember; typical customer service scenarios.”

Apr 10, 2014

Interview Question for Agent Customer Service Representative at Liberty Mutual Insurance:

“Typical behavioral questions. There were no trick questions.”

Apr 10, 2014

Interview Question for Customer Service Representative at OtterBox:

“As stated, I didn't go through an interview for the job.”

Apr 10, 2014

Interview Question for Customer Service Representative at Teleperformance:

“N/a just the whole interview process was so long...”

Apr 10, 2014

Interview Question for Customer Service Representative at InfoCision:

“For myself none I would say but I'm from a mgmt background so use to doing interviews”

Apr 10, 2014

Interview Question for Customer Service Representative at Time Warner Cable:

“Just the selling of an item in the interview room. It could be anything from a paper clip to a pen. What ever it is they don't expect for you to ace it they just expect to see that you are giving it…”

Apr 9, 2014

Interview Question for Customer Service Representative at Family Video:

“If they bring up what media you watch.”

Apr 9, 2014

Interview Question for Customer Service Representative at Time Warner Cable:

“Tell me about a time you went above and beyond expectations for a customer”

Apr 9, 2014

Interview Question for Customer Service Representative at Wix:

“Why customer service?”

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