Geek Squad Agent (CIA) Interview Questions

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“When was the last time you spoke to group of people that you didn't know and gave them direction? This was the second or third question in the first interview”

“How would you handle an upset customer?”

“What would be the top 3 things you would suggest a customer look for in a gaming laptop?”

“If you were a manager and you saw a co-worker that was your friend steal something, what do you do?”

“What would you do if you caught a customer or employee stealing?”

“What do you say to a customer who wants to buy a Windows and MAc what would your suggestion be...”

“What do you see as your best opportunity?”

“Why do you want to work for Best Buy.”

“Explain "fragmentation" of a hard drive to a customer in everyday terms”

“What would your goal be if you were working with Best Buy?”

1120 of 70 Interview Questions