Geek Squad, Counter-Operations Agent (COA) Interview Questions

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Best Buy Interviews

7 Geek Squad, Counter-Operations Agent (COA) Interview Questions and Reviews

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9 Interview Questions: 19 of 9 Sort by  

Mar 28, 2014

Interview Question for Anonymous at Best Buy:

“Name a time you had to deal with an irate customer, and how you handled it.”


Feb 11, 2013

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“Explain the concept of a hard drive and memory to a really old lady and what does it mean if a hard drive crashed?”


Jan 28, 2013

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“They asked me to sell a pen...Pretty typical.”


Jul 30, 2012

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“Customer service questions and technical questions”


May 16, 2012

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“How would you handle a situation with an angry customer?”


Feb 8, 2012

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

1 of 1 found helpful

“What will you do if a customer is upset that his device isn't ready for pickup? (GM QUESTION)”


Feb 8, 2012

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“What was your worse job you ever had and why?”


Jul 11, 2011

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“Why do you want to work at Best Buy.”


Jul 11, 2011

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“What Skills and knowledge do you have working at GeekSquad”