Geek Squad Operations Agent Interview Questions

(Posted anonymously by job candidates)

2 Companies: 12 of 2

Best Buy Interviews

12 Geek Squad Operations Agent Interview Questions and Reviews

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Geek Squad Interviews

1 Geek Squad Operations Agent Interview Question and Review

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12 Interview Questions: 110 of 12

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Jul 22, 2014

Interview Question for Geek Squad, Operations Agent at Best Buy:

“What would you do if you seen someone snatch an item in plain view and walk out of the store?”


Mar 28, 2014

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“Name a time you had to deal with an irate customer, and how you handled it.”


Sep 29, 2013

Interview Question for Geek Squad, Counter Operations Agent at Geek Squad:

“No really difficult questions. Anything to do with employees stealing is met with instant termination though. No chances. Those questions are meant to trip good-natured people up.”


Sep 12, 2013

Interview Question for Geek Squad Operations Agent at Best Buy:

“Tell me about a time you had to deal with a difficult person or situation and what the resultant outcome was”


Feb 11, 2013

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“Explain the concept of a hard drive and memory to a really old lady and what does it mean if a hard drive crashed?”


Jan 28, 2013

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“They asked me to sell a pen...Pretty typical.”


Jul 30, 2012

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“Customer service questions and technical questions”


May 16, 2012

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“How would you handle a situation with an angry customer?”


Feb 8, 2012

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

1 of 1 found helpful

“What will you do if a customer is upset that his device isn't ready for pickup? (GM QUESTION)”


Feb 8, 2012

Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

“What was your worse job you ever had and why?”