Guest Service Agent Interview Questions

(Posted anonymously by job candidates)

34 Interview Questions: 1120 of 34 Sort by  

Sep 5, 2013

Interview Question for Anonymous at Lancer Hospitality:

“What do you want from this job?”


Jul 9, 2013

Interview Question for Guest Service Agent at Hampton Inn:

“Tell me about a time you successfully handled a guest conflict at your internship?”


Apr 29, 2013

Interview Question for Guest Service Agent at Kimpton Hotels & Restaurants:

“Where I see myself in 10 years?”


Mar 15, 2013

Interview Question for Guest Service Agent at Hilton Worldwide:

“Tell me a time about a difficult customer and how did you handle it?”


Mar 3, 2013

Interview Question for Guest Service Agent at Starwood Hotels & Resorts:

“Questions are mostly about past experiences in handling a customer, citing examples on how you handled a situation.”


Jan 31, 2013

Interview Question for Guest Service Agent at Gaylord Palms Resort:

“N/A. They asked very typical interview questions.”


Jan 21, 2013

Interview Question for Guest Service Agent at Starwood Hotels & Resorts:

“Nothing out of the ordinary”


Jan 8, 2013

Interview Question for Anonymous at Shell Vacations Hospitality:

“If you were on the phone with an owner and a person came to the front desk wanting to check-in, who would you help first?”


Oct 2, 2012

Interview Question for Guest Service Agent at Drury Hotels:

“Experience based questions.”


Jul 8, 2012

Interview Question for Anonymous at Hilton Worldwide:

“There was no typical question/answer questions. It was more just a free flowing conversation.”