Guest Services Interview Questions

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“The one question whose response interested them the most had to do with mistakes. I was asked, "On your last job, what was the worst mistake you made and how did you handle it?"”

“What can I bring to there company”

“Give examples of a time that you had to overcome a difficult situation, a detailed example.”

“Explain a problematic situation and how you went about resolving it? Have you ever had problems with you manager and how did you resolve it? What is the difference in the level of service here at the...”

“What would I do if they offered me a positon that is 3rd shift (working 11pm -9am).”

“"How would you handle being scheduled to work with a co-worker you didn't get along with?"”

“"Describe one time that you (as a worker) had to fight for something in the workplace."”

“Would you be comfortable cross training to learn different duties and jobs in the store?”

“Why do you want to work here?”

“What do you want to gain from this experience?”

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