Guest Services Interview Questions

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“Why do you think you can be do lobby concierge without any hotel experience or a hospitality major?”

“What is your biggest weakness?”

“Would I be willing to change my appearance if I was hired?”

“Why do you want to work for Massage Envy?”

“I had been downsized out of my previous position and I was very overqualified for this position. The most difficult question to answer was "Why do you want this job?"”

“Tell me a bout a time when you made a mistake.”

“They started with a general "tell me about yourself" question, which is always difficult, because it's difficult to know how much they want to know, where to begin, where to end, etc.”

“The unexpected question was: What is your favorite restaurant?”

“If a guest seen an item on the floor that had a price of 15.99 and is ringing up for 21.99 as a cashier what would you do?”

1120 of 475 Interview Questions