Guest Services Interview Questions

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“Tell me a bout a time when you made a mistake.”

“They started with a general "tell me about yourself" question, which is always difficult, because it's difficult to know how much they want to know, where to begin, where to end, etc.”

“The unexpected question was: What is your favorite restaurant?”

“What shifts are you available?”

“If a guest seen an item on the floor that had a price of 15.99 and is ringing up for 21.99 as a cashier what would you do?”

“What would you do if an employee was complaining during a shift?”

“How would you deal with an angry customer?”

“Tell me about a time you had to deal with working with someone you didn't get along with.”

“What are some of your weaknesses?”

“Are you able to pass a drug test?”

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