Help Desk Interview Questions

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“No question was difficult.”

“What did you do for the past year being unemployed? Why didn't you go back to school?”

“No question was that difficult but to pick one: What steps would you take if someone cannot log into a computer?”

“There were no technical questions, or really even behavioral questions. There was a small 15 question test and something like a 150 question personality test to be completed online to see if you know…”

“How would you respond if a client asked you a question and you did not know the answer?”

1 of 1 found helpful

“User boots into Safe Mode but cannot change the resolution or colors, how would you troubleshoot”

1 of 1 found helpful

“Where do you locate the configuration settings to add a printer to the network?”

“What is your weakness”

“Why would you want to do customer service after so many years in straight I.T.?”

“How much experience have you had before this job?”

110 of 341 Interview Questions