Help Desk Technician Interview Questions

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“No question was that difficult but to pick one: What steps would you take if someone cannot log into a computer?”

“What constitutes RAID 0, RAID 1, RAID 5?”

“There were no technical questions, or really even behavioral questions. There was a small 15 question test and something like a 150 question personality test to be completed online to see if you know...”

“Did normal tech duties. Scenarios of a customer in need of a technical issue and I responded properly.”

“None really. I just sat there listening to them tell me about the position.”

“What is a network.”

“Why do you want the position?”

“Out of the other 15 or so people we interviewed, why should we select you?”

“I was asked a few questions regarding encryption. On two of them I had not heard of them (probably proprietary encryption) and one of them was about PKI.”

“If hired, how would you apply your degree (M. Ed in Instructional Technology) as an IT Helpdesk Technician?”

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