Helpdesk Analyst Interview Questions

(Posted anonymously by job candidates)

14 Companies: 13 of 14

ARHD Interviews

2 Helpdesk Analyst Interview Questions and Reviews

See the latest ARHD Jobs

Bank of America Interviews

1 Helpdesk Analyst Interview Question and Review

See the latest Bank of America Jobs

United Allergy Services Interviews

1 Helpdesk Analyst Interview Question and Review

See the latest United Allergy Services Jobs

14 Interview Questions: 110 of 14 Sort by  

Apr 3, 2014

Interview Question for Anonymous at Bank of America:

“none, the interview was pretty standard and all the questions are expected”


Jan 27, 2014

Interview Question for Anonymous at Orlando Sentinel:

“None that I can think of. They ask general background questions and not really about Software/Hardware, you might want to focus and expect Microsoft Outlook-Exchange questions if anything although I…”


Nov 25, 2013

Interview Question for Anonymous at Acumed:

“How do you handle a difficult support issue with an irate customer?”


Nov 6, 2013

Interview Question for Anonymous at Cravath Swaine:

“No difficult or unexpected questions”


Oct 30, 2013

Interview Question for Helpdesk Analyst at Dynamics Research:

“Why should I waitt for two months to hire you?”


Jun 2, 2013

Interview Question for Anonymous at Hewlett-Packard:

“No difficult or unexpected questions - all technical or telephone etiquette”


May 6, 2013

Interview Question for Senior Helpdesk Analyst at ARHD:

“None of the questions were unexpected. They were all normal interview questions in my eyes.”


Mar 27, 2012

Interview Question for Anonymous at ARHD:

“How would you troubleshoot a VPN connection problem”


Mar 27, 2012

Interview Question for Anonymous at ARHD:

“How would you handle a difficult customer”


Mar 27, 2012

Interview Question for Anonymous at ARHD:

“What steps do you take if a user is not able to print”