Helpdesk Interview Questions

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“How would you react when you are in a bad mood and a customer comes to you and is not talking to you in a good manner?”

“What would you do if there was a problem that you didn't know how to solve off the top of your head?”

“You need to cut a cake into 8 pieces using 3 cuts, how do you do it?”

“Does your family receive State assistance, SNAP/TANF?”

“What is the loopback address?”

“The Sids and replacement and changes when doing a windows 7 image”

Helpdesk at Wrigley

May 12, 2010

“What do you do with a frustrated user?”

Helpdesk at Wrigley

May 12, 2010

“What systems do you know?”

“Do you have any experience with Progress DB?”

“None that I can think of. They ask general background questions and not really about Software/Hardware, you might want to focus and expect Microsoft Outlook-Exchange questions if anything although I…”

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