hhgregg
2.4 of 5 419 reviews
www.hhgregg.com Indianapolis, IN 5000+ Employees

hhgregg Interview Questions & Reviews

Updated Jul 7, 2014
All Interviews Received Offers

Getting the Interview 

79%
13%
3%

Interview Experience 

62%
21%
15%

Interview Difficulty 

Average Difficulty
104 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Negative Experience

Easy Interview

Sales Manager Interview

Sales Manager

I applied online and the process took 3 weeks - interviewed at hhgregg.

Interview Details – Very long process. Submit application and take assessment. You will then be called in for an initial interview. If they are interested, they will submit a background check. When that finally comes back, they will call you to take a drug test and possibly interview you again.If drug test comes back negative, they will call and offer you a position and a start date. If you are going into management, negotiate your starting pay.

Interview Question – If you are dealing with a customer and the only way to take care of and satisfy them is to break a company policy, what would you do?   View Answer

Negotiation Details – They tried to low ball me. I stood my ground and asked for more. They actually came back with an offer higher than I asked for.

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Accepted Offer

Neutral Experience

Very Easy Interview

Warehouse Associate Interview

Warehouse Associate
Mansfield, OH

I applied online and the process took 3 days - interviewed at hhgregg in April 2011.

Interview Details – Basically just got asked what my availability was and got sent to take a drug test.

Interview Question – Really didn't get asked any questions, the manager seemed like she was just trying to rush through the interview.   Answer Question

Negotiation Details – No negotiation, got paid $8 an hour.

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Declined Offer

Positive Experience

Easy Interview

Home Theater Sales Interview

Home Theater Sales
Fairfax, VA

I applied online and the process took 2 weeks - interviewed at hhgregg.

Interview Details – Applied online, got a call from them a few days later to come for an on-site interview. It went well, manager asked just a couple behavioral questions, asked for my opinion on how I'd rate myself in selling the following: Computers, TV, Home Audio, Furniture. Asked one seller related question (sell me this plastic stand). Not too difficult.

Interview Question – Pretend I'm a customer, and sell me this plastic stand on this table.   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 2 months - interviewed at hhgregg in January 2012.

Interview Details – Applied and got the call a few days later. About a month until I actually got in for a interview. I'm assuming this was intentionally due to the fact that the manager knew I was 18 and probably assumed I needed time for a drug test. I didn't. Skip forward to the first interview. This was my second retail job so when I began to talk about my extensive knowledge of electronics and prior sales experience they ended the interview and told me they would give me a call if they wanted to pursue a second interview. The second interview was with a sales manager that was very cool and we talked for about 5 minutes and spent the next hour walking around the store and talking about sales and what would be expected of me and scheduled my 2 weeks of payed training.

Interview Question – There are no hard questions. Just answer confidently and do not lie. If you don't have sales experience just explain how you would sell something to someone and you usually cant go wrong. It's really not hard.   Answer Question

Negotiation Details – They told me i was part time and scheduled me full time.

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
Joliet, IL

I applied online and the process took 3 days - interviewed at hhgregg in September 2011.

Interview Details – 2 hour online appliacation followed by an in person interview. drug test after that. Then you will be hired. Where black slacks with dress shoes and dress shirt. If you have a sports coat wear that as well.

Interview Question – They will ask you about recent accomplishments and goals you have achieved and how you reached them.   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Merchandiser Interview

Customer Service Merchandiser
Pineville, NC

I applied online and the process took 2 weeks - interviewed at hhgregg in May 2009.

Interview Details – Trained new hires on company procedures and managing customer expectations. Fast paced electronics and appliance retail environment requiring constant multi-tasking while ensuring a very high level of customer satisfaction.

Interview Question – When a customers wants to cancel their order. I like to get their salesperson involved so then can resolve the issue, and save the sale.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Manager In Training Interview

Manager In Training

I applied online and the process took 3 days - interviewed at hhgregg.

Interview Details – I found an online that hhgregg was looking for MITs for the Augusta, GA area. I applied and was promptly contacted for an interview. Once I arrived at the interview the General Manager quickly gave me the company history, asked me the usual interview questions, and then proceeded to talk me into a position on the sales floor as a commissioned sales associate. This company usually hires management from within or experienced managers from outside regardless of your educational background. Apparently my MBA was not enough to qualify me for a management position.

Interview Question – Would you be willing to take a sales associate position?   View Answer

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Accepted Offer

Positive Experience

Average Interview

Customer Service Merchandiser Interview

Customer Service Merchandiser

I applied online and the process took 3 days - interviewed at hhgregg.

Interview Details – Started with the Operations Manager (your direct supervisor), asked basic interview questions, nothing out of the ordinary. Afterwards, you will be called back for a second interview with the GM.

Interview Question – Where do you see yourself in five years?   View Answer

Negotiation Details – n/a pay can fluctuate slightly depending on experience but not much leeway. It's a customer service job.

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Accepted Offer

Neutral Experience

Average Interview

Home Theater Specialist Interview

Home Theater Specialist
Daytona Beach, FL

I applied online - interviewed at hhgregg in November 2011.

Interview Details – Drug test a few questions even if applying for management they offer sales floor position. Training in Orlando or Jacksonville with regional manager

Interview Question – How do u identify with a customers potential needs as soon as they walk in   View Answer

Negotiation Details – I was told I would not b considered for management due to more qualified candidates available however I was offered a sales position if I wanted it

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Accepted Offer

Positive Experience

Easy Interview

Operations Lead Interview

Operations Lead
Pittsburgh, PA

I applied online and the process took 5 days - interviewed at hhgregg in December 2011.

Interview Details – One interview, I was hired right away initially as a CSM, was promoted to operations within a month after two more interviews.

Interview Question – Priority questions. Was given 5 situations and made ot rank them on a scalled of 1 being lowest and 10 being highest priority.   Answer Question

Negotiation Details – I knew the pay and everything up front so it was a simple yes or no.

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See What hhgregg Employees Are Saying

 Current ESM in Largo, MD

Pros: “Relaxed environment, able to network and meet people, money to be made if your able to sell warranties (you have to sell 1600$ in warranties in a week , then you make 22% of every warranty…” Full Review


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