hhgregg Sales Associate Interview Questions & Reviews

Interviewed Jun 2011 (took 2 days)

I applied for a position online through AllRetailJobs.com. I was called maybe three or four weeks later for a group interview. The group interview had 4 other people, so 5 total. I was the only female. Two managers were conducting the interview.

The group came in, put on name tags and were instructed to do a "group activity" while the managers gathered paperwork. This is actually a way the managers watch everyone interviewing to see who is a team player, who takes initiative, etc. The activity was to build the highest freestanding structure out of index cards within five minutes. The trick is to fold the cards and create support.

After the card building, the managers went through everyone and asked questions like "What do you know about the company?" and "Why do you want to work here?" And "What do you have to offer?"

Then a piece of paper is passed out which lists 10 different potential tasks, four of which involve customers and customer service. You are asked to pick four which are the most important and explain why. One other interviewee also chose the four I chose. The rest chose random tasks. Obviously, if it involves customer service or customers at all, it is the answer.

We were released and told they would keep in touch.

In two days I was called and asked for a second interview. The second interview was one on one, with the very polite general manager. We mostly just discussed the company and the position. They offered me the job on the spot and I accepted.