I applied online and the process took 2 weeks - interviewed at hmv in September 2013.
Interview Details –
I applied online, were I completed competency based questions, questions about why I wanted to work for HMV. I don't think there were any tests.
I then recieved a phone call a week later for an interview. It was a group interview, with about 8 other people. It was a very informal interview, we had to say who our favourite super hero was, give examples of good customer service and finally sell a product to the two interviewers choice, I had to sell an Ipad but other people had to sell a bottle of Coke and a DVD.
I was then phoned a week later to say I had got the job and they wanted to me to start the next day, they were pretty flexible about this because I couldn't start until the following Monday.
Interview Question –
What is your favourite super hero?
What do you think good customer service involves?
Sell a product to the rest of the group. Answer Question
Very Easy Interview
I applied online and the process took 1 week - interviewed at hmv in October 2012.
Interview Details –
One interview, simple and personal. Questions included favourite movies, genres and knowledge of latest releases.
Similar questions for music.
Asked about consoles that you own and to review the video games you play.
Interview Question – Reviewing the video game that you last played. Answer Question
I applied in-person and the process took a day - interviewed at hmv in November 2010.
Interview Details – Know what HMV stands for (His Master's Voice), Know which products they sell. I was asked 3 reasons why a person would tell you that 'they're just looking', remember theft is one. I was asked how I would assist an elderly lady shopping for her grandson, offered gift card, headphones, etc. I was asked why I want to work there, hint 'i've always wanted to work at a cd shop' is not a good enough answer. they are a multi media shop and mention that. also they are over 120 years old, it's a british company, and canadian, not origionating in america like most people think.
Negotiation Details – I wasn't able to negotiate anything, this was an offer for a temporary seasonal job with potential to be a regular employee after the season.
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