hmv Interview Questions & Reviews
Getting an Interview
Sales Assistant Interview (Positive Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at hmv in October 2013.
Interview Details – Very friendly, relaxed group interview. We were given a piece of paper to write our name, then an actress/ actor who would play us in a film and our favourite superhero. We went around the group to explain our choices. We were then split into two group to do a task on customer service and explain our answers back to the other tram and manager. The last task was to sell an item from the store to the manager - this was very laid back!
Interview Question – Who is your favourite superhero? Who would would play you in a film? Answer Question
Negotiation Details – Christmas temp
Very Easy Interview
Seasonal Sales Interview (Positive Experience; Very Easy Interview)
I applied in-person and the process took 5 days - interviewed at hmv in November 2013.
Interview Details – The manager hired all of us on the spot! She wanted us to work on the floor to see how well we do the first week, and make her decision to keep the strong ones for the holidays.
Interview Question – No questions, just had to fill out our government employment forms! Answer Question
Sales Assistant Interview (Positive Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at hmv in November 2012.
Interview Details – I applied online, were I completed competency based questions, questions about why I wanted to work for HMV. I don't think there were any tests.
I then recieved a phone call a week later for an interview. It was a group interview, with about 8 other people. It was a very informal interview, we had to say who our favourite super hero was, give examples of good customer service and finally sell a product to the two interviewers choice, I had to sell an Ipad but other people had to sell a bottle of Coke and a DVD.
I was then phoned a week later to say I had got the job and they wanted to me to start the next day, they were pretty flexible about this because I couldn't start until the following Monday.
Interview Question – What is your favourite super hero?
What do you think good customer service involves?
Sell a product to the rest of the group. Answer Question
Very Easy Interview
Sales Assistant Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took 1 week - interviewed at hmv in January 2008.
Interview Details – One interview, simple and personal. Questions included favourite movies, genres and knowledge of latest releases.
Similar questions for music.
Asked about consoles that you own and to review the video games you play.
Interview Question – Reviewing the video game that you last played. Answer Question
Store Clerk Interview (Positive Experience; Average Interview)
I applied in-person and the process took a day - interviewed at hmv in November 2010.
Interview Details – Know what HMV stands for (His Master's Voice), Know which products they sell. I was asked 3 reasons why a person would tell you that 'they're just looking', remember theft is one. I was asked how I would assist an elderly lady shopping for her grandson, offered gift card, headphones, etc. I was asked why I want to work there, hint 'i've always wanted to work at a cd shop' is not a good enough answer. they are a multi media shop and mention that. also they are over 120 years old, it's a british company, and canadian, not origionating in america like most people think.
Negotiation Details – I wasn't able to negotiate anything, this was an offer for a temporary seasonal job with potential to be a regular employee after the season.