Home Agent Interview Questions

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“Well, it isn't even difficult, but they want to know what situations you have been in that you had a customer with a problem and how you handled that problem.”

“The most difficult question they asked me was if I could control the noise when on a call?”

“No difficult questions, I-9's need to be notarized and they don't send you the correct form for notary., clean background and drug screening required”

“Why do you want to work for Teleflora?”

“What port do you use to sync your phone to your computer”

“Do you hve a traditional POTS line for phone calls, not a VOIP or bundled package.”

“"How do you handle the rare customer who stays unsatisfied?'”

“Really, they stick to the basics. Not many off the wall questions. Most they may ask is how you would handle a difficult customer.”

“There were no difficult questions.”

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