iQor Interview Questions & Reviews
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Updated May 3, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Easy” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 iQor Interviews | Sort by |
Collections at iQor
Posted May 3, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2012 in Buffalo, NY (took 2 days)
very personable woman that gave the phone interview, wanted to get to know me as a person and i was just not another number there, was very professional with all questions, explained in great detail about the company and position that was being offered
Interview Questions
Negotiation Details
no negotiation
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Background Check.
More iQor Collections Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Agent at iQor
Posted Apr 29, 2012
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Feb 2012 in Tempe, AZ (took a day)
I received one phone call and a couple of emails as instructions/feedback on the skills test and background check. Compensation was not discussed. When I showed up for what I thought was a face to face interview, I discovered it was actually the first day of training. The first day of training felt more like a high school pep rally, than any actual training class.
Interview Questions
Negotiation Details
Nothing was negotiable.
advice? Do not pass go, do not collect $200, go directly to another company.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service at iQor
Posted Feb 10, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Tempe, AZ (took 2 weeks)
I had previously had a job offer from iQor before but without even talking to anybody and not even having an interview, I thought they were a little shady just hiring me on the spot. I kept in contact though with the local hiring manager even while I worked a temp job at a different company and kept being persistent now that I knew the job was real. I kept pushing and pushing for him to hire me again and did talk to the supervisor I was supposed to start with in the beginning. He told me I'd start February 3rd and I haven't heard from him again. Luckily, an HR person in Minnesota took a look at my application online and called me telling me about them starting a new campaign taking calls from Verizon Wireless customers. I felt I did just awful at the interview. I couldn't answer the question about good or bad customer service, I stuttered a bit and hesitated but she said the candidates chosen would get an offer letter in their e-mail within 1-2 days. Sure enough, 1-2 days later, I got an offer letter. I've taken the background check and done the drug test and I'm set to start February 13th for 4 weeks of training (which really seems a bit much...I've heard of companies doing 2 weeks of training but 4 seems a lot) and I'll update from there.
Interview Questions
Negotiation Details
There really is no negotiation. The offer letter says you start out at 9/hr which is exactly what I was looking to get anyway.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Call Center at iQor
Posted Jun 2, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Pueblo, CO (took 2 days)
Applied online, received phone call the next day for a short phone interview. Basic questions that were already asked on the online interview. Set appointment for one on one interview for a few days later.
arrived to interview about 15 min early, had to fill out a paper application that was identical to the online interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Supervisor at iQor
Posted Mar 27, 2011
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3.0
Average Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Mar 2011 in Columbus, OH (took a day)
The initial interview was set up my previous work contact. The interviewer seemed to have just started, Felt unprofessional from the start. Communication sounded too good to be true. Usually when that does then you should look into the reasons. very disorganized in their approach. When at second interview discussing benefits, and was made an offer, it did not seem that first interviewer had even written anything I had answered in first interview. There was repeated questions, and seemed to be very inconsistent.
Interview Questions
Reason for Declining
While given a few days to consider offer, did even deeper checking, and discovered so many negatives, and the amount of high turnover and lower salary than expected even with bonuses. Seems that to reach the bonuses you would have to consistently coerce direct reports. Not something I feel compelled to work with.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Head of Recoveries at iQor
Posted May 27, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2009 in Preston, North West England, England (United Kingdom) (took a day)
Good contact from the resruiter, but the employer was hard to tie-down. For higher level applications I would have expected better contact.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cutomer Agent at iQor
Posted May 24, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2008 (took a day)
Fairly simple and easy - a regular 1 on 1 interview and a test which is really easy - base on your score and impression u are oretty much likely to get hired
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Collections at iQor
Posted Feb 9, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2008 (took 2+ weeks)
First, posted resume on career builder, then a recruiter calls to ask a few general questions to pre-qualify you for the position. Then, an interview with local branch manager. About 4 weeks later, a job offer upon completing personality assessment, basic skills test, criminal background check.
Advice: this is an entry-level job. Low wage, difficult work environment, decent management.
Interview Questions
Negotiation Details
No, there was not much room to negotiate. This jobs pays according to an industry average, which is not very much. Expect to get what the initial job posting suggested. That's about it.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
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