iomart Interview Questions

Updated Feb 15, 2015
Updated Feb 15, 2015
3 Interview Reviews

Interview Experience

Interview Experience

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66%
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Getting an Interview

Getting an Interview

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  1.  

    IT Technical Support Interview

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at iomart (Glasgow, Scotland (UK)).

    Interview

    Telephone interview and then assessment centre (3 tier)

    Telephone interview consisted of competency based questions
    Assessment centre was more about technical and customer service/support skills
    Very little info provided about the job, pay, and job duties, etc.

    The main thing were the three tests that were prepared, it was a bit hectic as it was not really organised well.

    Interview Questions

    • 3 tier: customer support, technical and grammar/spelling test

      Technical was by far the hardest questions were meant to understand if training was necessary and to what level.

      Question e.g.
      -For what is POP and IMAP used and what are the differences between these?
      -Difference between shared, virtual and dedicated server? - related to a web hosting facility
       
      Answer Question
  2.  

    Support Agent Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at iomart (Maryhill, Scotland (UK)) in December 2011.

    Interview

    Single face to face interview. Small confined room. Very little information provided about the job by the interviewer who will most likely be your direct manager.

    Was given a random technical test with some competency questions thrown in.

    Interview Questions

    • List 3 things required to setup an email account?

      This question is not asked in any specific context, they do not specify whether referring to adding an account in a client, creating an account through some form of control panel, adding via a mail server etc. so it is very difficult to answer.
       
      1 Answer

    Negotiation

    Non-existent.

  3.  

    Engineer Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at iomart (Glasgow, Scotland (UK)) in May 2011.

    Interview

    Introductory phone interview with manager and HR. Background questions and situation gauging questions.
    Technical on-site interview with two managers. An electronic test with pretty straight forward hosting related questions. Offered the position a few days later.
    Expenses for visiting the office covered. Dress was smart casual. No more than 2 hours in total at the office.

    Interview Questions

    • How does a ASA 5505 and a ASA 5510 differ in their failover capability?   1 Answer
    • Give an example of a time you've had to manage the technical mis-expectations of client which resulted in a major problem.   Answer Question
    • What initial elements would you investigate if you needed to scale-up a pre-existing web hosting platform?   Answer Question

    Negotiation

    Matched salary to what I said I was expecting.

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