IT Helpdesk Interview Questions

(Posted anonymously by job candidates)

28 Companies: 13 of 28

hCentive Interviews

2 IT Helpdesk Interview Questions and Reviews

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University of Minnesota Interviews

1 IT Helpdesk Interview Question and Review

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American Public University System Interviews

1 IT Helpdesk Interview Question and Review

See the latest American Public University System Jobs

29 Interview Questions: 110 of 29

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Jul 3, 2014

Interview Question for IT Helpdesk Lead at hCentive:

“Nothing difficult, was kind of annoyed to wait 35 minutes for an interview only for it to last 10-15 minutes.”


May 30, 2014

Interview Question for IT Helpdesk at Kelly Services:

“No interview was conducted with the client.”


May 14, 2014

Interview Question for Tier III IT Support Network Helpdesk at FastSigns:

“Users can't access the Internet. Check to see if the Proxy settings in IE and Mozilla are set to Automatically discover. then troubleshoot ipconfig commands from there after you've done the basic…”


May 1, 2014

Interview Question for IT Helpdesk at Hubspot:

“Draw a specific communications/network diagram”


Mar 6, 2014

Interview Question for IT Helpdesk at Denver Public Schools:

“There weren't any unexpected question. The most difficult part was that on the second interview, the two young leads demonstrated disinterest and was extremely unprepared. Had no questions to ask…”


Nov 6, 2013

Interview Question for IT Helpdesk at Insight Global:

“Does your family receive State assistance, SNAP/TANF?”


Oct 14, 2013

Interview Question for IT Helpdesk Operator at Paramount Citrus:

“What are your aspirations for the future?”


Oct 14, 2013

Interview Question for IT Helpdesk Operator at Paramount Citrus:

“What things do you like to do in your free time?”


Oct 14, 2013

Interview Question for IT Helpdesk Operator at Paramount Citrus:

“What do you do when there is no one around to assist you and a user calls with a problem you cannot solve alone?”


Oct 3, 2013

Interview Question for IT Helpdesk at Setpoint Systems:

“What have you done to help improve processes at a previous job?”