IT Service Desk Interview Questions

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“Tell us why you think you're qualified for this position.”

“There weren't any unexpected questions and none of the questions seemed particularly difficult.”

“What was one of the least attractive quality of some of my fellow co-workers.”

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“Mixed in one technical question: How would you walk me through resolving an issue if I were a customer, my printer wont print anything?”

“Why would you like to work for this company?”

“Describe a time when you disagreed with management, but did not do anything about it.”

“Question was asked do I like helping people that have computer problems, and what goals have I accomplished besides going to school”

“Do you prefer slow or fast-paced jobs?”

“Questions were all fairly straight forward and typical for any management position. Interview with VP was most intense as he asked a number of rapid fire ITIL methodology best practice type…”

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