Liability Claim Representative Interview Questions

“Situational q&a was mentally tiring. ~1.5 hours during that part.”

“Difficult was the time constraint they allow you to prepare for the mock interview. They didn't even warn you it's a mock interview.”

“Name a time in your past experience in which you have successfully negotiated with a customer.”

“Taking phone calls and sort out of the files during role play”

“Tell me about a time you were forced out of the usual claim process and what you did to continue to provide excellent customer service.”

“Name a time when you made a mistake and how you fixed it.”

“Name a time you had to deal with an upset customer.”

“GEICO has a 90 day review period. You cannot be more than 5 minutes late during this time or you will be terminated. Do you think you can be at work on time every morning?”

“What made you interested in applying for this position?”