Mac Specialist (Apple Store) Interview Questions

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“What is your biggest weakness?”

“What do you think qualifies you to work at the Apple Store?”

“How can you deal with customers who get angry or upset in the store?”

“Less a question and more the scenarios. Expect to be given numerous sample scenarios you must act out effectively. These scenarios will involve a customer with a specific computing need (e.g. "I need…”

“I had to convince the interviewer to "purchase a hammer" that happened to be laying around there. It was very weird to be honest.”

“Tell us about a time where you went above the call of duty for a customer but it STILL wasn't enough to satisfy them”

1 of 1 found helpful

“What's your favorite Apple software?”

“What kind of experience do you expect to gain if you are offered a position with the company”

1 of 1 found helpful

“What does working for Apple mean to you?”

“How did you handle giving bad news to an client.”

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