Management and Program Analyst Interview Questions

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“Managing Call Center environments are a balancing between sponsor (taxpayers), customers (Veterans), and employees. Given the current politial environment, how would you propose improving performance?”

“Have you learned more from a good manager or a bad manager?”

“There wasn't an unexpected question, it was pretty standard.”

“No technical questions were asked.”

“Where do you see yourself in 5 years?”

“The questions were standard behavioral questions, and questions about things on my resume. There were no difficult or unexpected questions”

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