Manager Customer Service Interview Questions

(Posted anonymously by job candidates)

163 Interview Questions: 2130 of 163 Sort by  

Mar 27, 2014

Interview Question for Anonymous at British Telecommunications:

“Lots of "tell me about a time" questions. Very scripted and irritating.”


Mar 26, 2014

Interview Question for Anonymous at Hertz:

“Standard form questions.”


Mar 24, 2014

Interview Question for Anonymous at USF Reddaway:

“What would you do to take department to the next level in creating a 'world class team'?”


Mar 20, 2014

Interview Question for Anonymous at Fred Meyer:

“Where do you see your self in 5 years”


Mar 18, 2014

Interview Question for Customer Service Manager at Zayo:

“I was asked how do I deliver a "no" to the customer when they are expecting and demanding a "yes" answer.”


Mar 12, 2014

Interview Question for Anonymous at LEI Home Enhancements:

“No tough question, other than getting over the shock of the misleading recruiting strategy.”


Mar 10, 2014

Interview Question for Anonymous at Tiffany & Co.:

“How will you handle a difficult customer> How or what would you do if you see another employee stealing? What will you do if a customer tries to rob you? Has a gun?? How will you respond to an…”


Mar 10, 2014

Interview Question for Anonymous at Tiffany & Co.:

“None... can you work overtime, weekends. Again little help in assessing the work place, or job demands.”


Mar 8, 2014

Interview Question for Assistant Customer Service Manager at Harris Teeter:

“Why should we hire you over any ither appliciant.”


Mar 5, 2014

Interview Question for Anonymous at Red Frog Events:

“The questions were very relaxed and casual. This is a youthful environment with a lot of interns.”