Manager Customer Service Interview Questions

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“Describe a telecommunications plan that you completed, providing as much detail as possible.”

“All the questions are Customer Service driven. Check out the company website for a structured set of interview questions all CSM's are suppose to ask during an interview. This will give you an idea…”

“What SO&P best practices could you bring to us?”

“What do you do when you are no longer challenged.”

“Primarily they were behavioral questions?”

“What was the most difficult time you had to give someone feedback.”

“What would you dress up for Halloween, and what is the most difficult part of your day.”

“With your high rating, why are you surplus?”

“Name a time when you had to work together in a team to complete a task? What did you do and how were others effected by your decisions?”

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