Member Services Representative Interview Questions

(Posted anonymously by job candidates)

77 Companies: 13 of 77

Navy Federal Credit Union Interviews

27 Member Services Representative Interview Questions and Reviews

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YMCA Interviews

15 Member Services Representative Interview Questions and Reviews

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USAA Interviews

10 Member Services Representative Interview Questions and Reviews

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106 Interview Questions: 110 of 106

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Sep 17, 2014

Interview Question for Member Services Representative at Simply Healthcare Plans:

“Not a difficult question but they want to know if you can work overtime (and you will) when the heavy season comes.”


Aug 28, 2014

Interview Question for Member Service Representative at Navy Federal Credit Union:

“which is more importanr, members leaving satisfied or the policy?”


Aug 27, 2014

Interview Question for Member Service Representative at WellDyne:

“There really weren't any. It was truly the easiest interview process that I have ever experienced.”


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Aug 25, 2014

Interview Question for Member Service Representative at YMCA:

“What would you do if put into this situation? Those type of questions, they had very random and awkward situations.”


Aug 14, 2014

Interview Question for Member Services Representative at American Automobile Association (AAA):

“They asked name a time you had to sacrifice quality for speed lol?

Name sonething you regret doing in a work place lol?

Name a time you had to adapt to change.( funny they ask you to use your…”


Jul 31, 2014

Interview Question for Member Service Representative at Navy Federal Credit Union:

“Basic questions nothing too difficult.”


Jul 25, 2014

Interview Question for Member Service Representative at Catamaran:

“I was asked questions that I already expected. What makes you a great fit for the position? Do you stress under pressure?”


Jul 17, 2014

Interview Question for Member Service Representative II at SAFE Credit Union:

“The hardest question or statement is always "sell me this" and they hand you a pen or something ridiculous like that.”


Jul 7, 2014

Interview Question for Member Service Representative II at Navy Federal Credit Union:

“What is your biggest regret during your work career?”


Jul 2, 2014

Interview Question for Member Service Representative at Navy Federal Credit Union:

“Tell about a time you produced or implemented a new procedure or way of doing things? What was it and how it did turn out?”