Membership Associate Interview Questions

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“What have you done in a difficult situation where a customer is unsatisfied with product or service?”

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“Talk about a time when you resolved a conflict and followed all the rules.”

“tell me about a time when you worked on a project in a short amount of time, and how did you finish it?”

“I don't remember any of the questions except: What music is on your ipod?”

“What experience do you have?”

“None. I am a seasoned professional, so I didn't feel that any of the questions I was asked was difficult or unexpected.”

“The wording was so ridiculous that I can't remember. Have stories prepared and be honest...”

“How would you sell a membership to someone?”

“What is the core Value of YMCA? What are your goals in five years horizon?”

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