Merchandise Associate Interview Questions

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“How will you respond if a customer is being difficult or abusive?”

“A young kind was conducting the interview, no questions were really asked other than what brought me to Sears. Then I was offered the job.”

“What do you do if you don't know what to do?”

“Tell me a time when someone close to you stole something or was doing something you didn't agree with? How did you handle that situation?”

“Questions were read from a paper (word for word) Very generic
 Gal never looked at me. Ask me how I was doing 4 times.
She did ask me 3 times if this was the correct job I was applying for. She…”

“"How comfortable are you to approach random customers to convince them to sign up for a Bloomingdale s Credit Card.”

“Give me a time where you experienced great customer service.”

“Unexpected question: 'Have you ever seen an associate stealing? What should happen to them?"”

“Name a time when you addressed someone's needs with urgency.”

“Who would you say our customers are?”

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