Merchandising Execution Associate Interview Questions

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“How will you respond if a customer is being difficult or abusive?”

“What do you do if you don't know what to do?”

“What does Home Depot have to offer you?”

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“You are asked to role play as an experienced garden associate and the interviewer as a new guy and he needs help figuring out the differences between string trimmers (weed whackers).”

“Who would you say our customers are?”

“Have you ever had to deal with a difficult customer?”

“Name a time were your were approciated by an angry customer who”

“Name a time where you were working in a group situation and your values were tested.”

“The phone interview was very easy. The most surprising question was probably one along the lines of "name a project that you've had to do in your life that required attention to detail".”

“There was nothing difficult or unexpected, just answer the hypothetical customer service questions in a very straightforward way.”

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