Merchandising Execution Merchandiser Interview Questions

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“How will you respond if a customer is being difficult or abusive?”

“What do you do if you don't know what to do?”

“What does Home Depot have to offer you?”

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“You are asked to role play as an experienced garden associate and the interviewer as a new guy and he needs help figuring out the differences between string trimmers (weed whackers).”

“Have you ever had to deal with a difficult customer?”

“What is the best way to help a customer if you don't know about a product?”

“Who would you say our customers are?”

“Explain how you work in a team environment.”

“Name a time were your were approciated by an angry customer who”

“The phone interview was very easy. The most surprising question was probably one along the lines of "name a project that you've had to do in your life that required attention to detail".”

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