Operation Senior Interview Questions

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“CASE: Cross-selling Credit Insurance to Cardholders
direct mail: .50, 1% response rate, avg balance $1000, 5% claim insurance, etc. Profitable? How make more profitable? What if response rate…”

“CASE: Recovering Written-off Past Due Balances
6 months past due, avg $2000 balance, 15% pay in full, profitable? If introduce settlement option for 60% of balance, 10% pay settlement but 5% of them…”

“What is Layer 8 of the OSI model”

“There really were no technical questions of any kind....mostly questions like "have you ever done XXXX before? If so where and how did it turn out?"”

“Why are you looking for work here?”

“Tell me about a time you had to accomplish something and were limited by technology?”

“I worked on permanent night shift. I needed a hip replacement which healed recovered perfectly. I had to take off three months for recovery which they did not like and when the doctor let return to…”

“What was the last novel you read”

“Really none. they were all straight forward. Based on the "behavioral based" question types, I was a little shocked that they asked me, at the end of the interview, "Why should we hire you"? This…”

“What is your management style like?”

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