Operations Analyst Interview Questions

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“25 horses, 5 race tracks. How many races you have to run to select top 5 horses.”

“Rate yourself on a scale of 1 to 10 how weird you are.”

“CASE: Cross-selling Credit Insurance to Cardholders
direct mail: .50, 1% response rate, avg balance $1000, 5% claim insurance, etc. Profitable? How make more profitable? What if response rate…”

“What are the number of new customers needed in order to break even?”

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“You have the choice between using first class or third class mail for a letter you are sending out to potential customers. First class costs $0.50 per piece and reach 100% of potential customers…”

“Pretend 1% of the population has a disease. You have a test that determines if you have that disease, but it's only 80% accurate and 20% of the time you get a false positive, how likely is it you…”

“What would do with a Facebook user who was having trouble with their account?”

“CASE: Recovering Written-off Past Due Balances
6 months past due, avg $2000 balance, 15% pay in full, profitable? If introduce settlement option for 60% of balance, 10% pay settlement but 5% of them…”

“no behavioral questions, just case study”

“What questions do you have for us?”

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