Participant Services Representative Interview Questions

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“Not a question but an audio test in a call center environment where you need to listen and have a lot of background noise and questions asked.”

“Why do you want to work for T Rowe Price?”

“Why do you want to work in the call center?”

“This job is very customer service focus, how are your experiences relative?”

“Name a time you had to deal with an angry customer and how to you handle the situation?”

“What makes you the right person for this job?”

“Describe a situation where you went above and beyond the expectation from a customer?”

“The interview questions were normal interview question like " Tell me about yourself," and "Tell me about your past experiences."”

“Describe a situation when you had a confrontation with a superior.”

“Describe a time when you used data during your work experience.”

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