Patient Care Advocate Interview Questions

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“Your degree is in an unrelated field. It seems like you started going down a certain path. What made you want to get into this field and why did you change your career goals?”

“In my exit interview I was asked to give a statement on the company. I told them I had far too much respect for the customers to treat them they way this company was asking me to. 'For Profit…”

“Tell me about a time you had to deal with a difficult customer”

“they just want to know how well you handle irate members”

“There were not really any difficult questions during the interview. They were all questions, that if you thought about them seriously, and pulled from your own experiences, you would be able to…”

“Basically just situational questions based on experiences.”

“Only gotten through the assessments thus far. he only irritating part is answer the same questions several different times, as with most job assessments.”

“Nothing unexpected- Explain a time when you could not satisfy a customer. And they write down your answers.”

“None of them where hard questions.
- Name a time when you set a goal for yourself, what you did to make it happen and what was the outcome? (the question was something like that)”

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